Seattle, WA 98122
Follow us @butturisbetter
Please send any wholesale inquiries to firstname.lastname@example.org
Currently we ship using FedEx ground and 2nd Day Air with tracking and insurance. Please allow 2-3 business days for handling.
For international orders we use FedEx International Ground. Your order may be subject to import and duty fees, you will be responsible for these additional charges.
You can return an item after 15 days of purchase for store credit or exchange. We do not reimburse shipping fees. To process a return or exchange please email email@example.com and provide your order number, along with items you are looking to return. Items must be in new condition in the original unopened packaging. We must receive your item within 7 days of email confirmation. We recommend to use a carrier with tracking and insurance when you return, we are not responsible for any loss or damages during return shipping.
If an item has been damaged during original shipping, contact us immediately through firstname.lastname@example.org so we can contact the shipping company and address next steps.
Here at Buttur we stand behind our products. If for any reason you are dissatisfied, please get in touch with us at email@example.com and we will work to make the situation right. *Please be noted our products are proudly hand made in Seattle WA; natural blemishes may be apparent and are needed to show the mark of the maker. If you feel you have received an item that surpasses these natural blemishes please take a photo and send it to firstname.lastname@example.org and we will properly address the situation.
We just launched! Please be patient with us while we get things sorted out. We promise we are working hard and things here will only get better with time.
We try to keep most items in stock and will update inventory as our stock is replenished. If we are low on stock, our lead time is 6-8 weeks for most goods. If you have a more urgent need please get in touch with us at email@example.com and we will do our best to accommodate the situation.
We will never distribute, sell, or provide anyone with your personal information for any reason.
All images copyright Buttur LLC